Hida Wagyu A5 (Loin) Steak (Loin) Sliced [only for Singapore]

Hokkaido Wagyu Beef A5 (loin) Steak

Hokkaido

From the time of packaging, we guarantee the following refrigeration environment.
・Sliced meat and Steak meat: 24 hours from packaging

The expiration date is 96 hours from the time of packaging when kept in a refrigerated environment. Please check the packaging time listed on the exterior of the package.

After removing the item from the styrofoam, please store it in a refrigerator kept below 5°C. We cannot guarantee the quality if it deteriorates after removal.

Once the item has been opened, please consume it immediately. Re-freezing the item cannot guarantee its quality.

When cooking, please ensure the item is thoroughly cooked before eating. We cannot guarantee the health effects if consumed undercooked.

The item includes the following documents and the following certificate. If necessary, please present the enclosed documents that came with the item to the local quarantine officer:

・Export Quarantine Certificate issued by the Animal Quarantine Station of the Ministry of Agriculture, Forestry and Fisheries of Japan

You can change or cancel your oder at least 48 hours before the scheduled departure time.

If your scheduled flight is canceled, please inform JAL at least 48 hours before the scheduled departure time.

If the flight is canceled within 48 hours of the scheduled departure time and before you have received the item at the JAL ABC counter (departure lobby), we will either change the service date or refund the full price of the item.

If the flight is canceled within 48 hours of the scheduled departure time and after you have received the item at the JAL ABC counter (departure lobby), please return the item to the JAL ABC counter (departure lobby). We will refund the full price of the item.

If your flight has been delayed, and the arrival time has exceeded the refrigerated guarantee period, We will refund the full price of the item. You will need to bring or mail the item to the designated location specified by JAL at your arrival destination.

The "WarmMark" included with the item turned red within the refrigerated guarantee period, We will refund the full price of the item. You will need to bring or mail the item to the designated location specified by JAL at your arrival destination.

If the item was not loaded onto the flight, we will refund the full price of the item.

If you forget to receive the item at the JAL ABC counter before boarding or to pick it up at the destination, we will dispose of the uncollected items. No refund will be issued.

This applies to those entering Singapore on a JAL flight departing from Haneda or Narita Airport.

Passengers using Japan or the Singapore as a connecting location are not eligible to purchase.

Consumption within Japan is not allowed.

Singapore have specific types and quantities of meat that can be brought in per person.
Please ensure that the total amount you order does not exceed the regulations.
・Singapore: Steak or Sliced meat up to 5kg (11lb)

This item is not duty-free.

For inquiries regarding this service or product, please contact the JAL Wagyu Souvenir Service Management Office (jalwagyu@jal.com).

Tsuchiya Co., Ltd.

We will promptly disclose it upon your request.